We are proud of our long established, collaborative approach to partnership working.

We believe that our provision is at its most effective when we work closely with our delivery partners to ensure that all our customers benefit from the best possible service.

Working with delivery partners from all backgrounds... public, private, third sector... we commit to:

• Honesty at all times: We are open and transparent with our partners
• Listening:  We want to know what you think and encourage feedback
• Pragmatism: We will work closely with you to continually improve service delivery
• Customer focus: Our core goal is to help all our customers achieve their goals

And our commitment applies to every stage of our relationship, from the transition from the tender, through to beginning delivery and beyond.